Built for HRSN programs across payors
Relay tracks referrals from screening through verified service delivery, creating an auditable record for program, contract, and outcome reporting across payors.
For Health Plans
The Social Care & SDOH Platform for Health Plans
Relay gives health plans—and the lead entities and care networks they work with—one operating system for health-related social needs: HRSN screening, community referrals, network capacity and outcomes. Relay is payer-agnostic, so programs, contracts and fee schedules are configured for your lines of business rather than built around a single program.
Connect clinical and social data
SDOH screening results, eligibility checks, remittance files and community referral activity live in one system, so care management reflects the whole member — not just the clinical chart.
Manage value-based social care contracts
Authorization and encumbrance tracking, financial obligation management, and regulatory reporting dashboards give health plans and lead entities visibility into spend and performance across every contracted partner.
Key Capabilities
- Authorization & encumbrance tracking
- Financial obligation management
- Regulatory reporting dashboards
- Risk stratification & segmentation
- SDOH/HRSN screening integration
- Claims & eligibility feeds
Frequently Asked Questions
What is a payor-agnostic HRSN platform?
An HRSN platform supports screening, referrals, service tracking, and reporting for needs such as housing, food, and transportation. Relay is payor-agnostic, with programs, contracts, and fee schedules configured for each organization’s lines of business.
Does Relay support SDOH reporting across payors?
Relay’s closed-loop referral tracking, service verification, and reporting dashboards support an auditable outcome record. Reporting requirements depend on each program and contract, rather than a single payor.
See how Relay fits your health plan or care network.
Tell us about your HRSN program, network, or reporting requirements — we'll tailor the walkthrough.
Request a Demo