For Health Plans & Medicaid Organizations

The Medicaid Social Care & SDOH Platform for Health Plans

Relay gives Medicaid managed care organizations, Medicaid Lead Entities, and health plans one operating system for health-related social needs — connecting HRSN screening, community referrals, network capacity, and outcomes so avoidable utilization goes down and regulatory reporting gets easier.

Built for Medicaid HRSN requirements

Relay tracks referrals from screening through verified service delivery — the closed-loop trail most state HRSN reporting and in-lieu-of-services (ILOS) requirements are built around.

Connect clinical and social data

SDOH screening results, eligibility and claims feeds, and community referral activity live in one system, so risk stratification and care management reflect the whole member — not just the clinical chart.

Manage value-based social care contracts

Authorization and encumbrance tracking, financial obligation management, and regulatory reporting dashboards give Medicaid Lead Entities and health plans visibility into spend and performance across every contracted partner.

Key Capabilities

  • Authorization & encumbrance tracking
  • Financial obligation management
  • Regulatory reporting dashboards
  • Risk stratification & segmentation
  • SDOH/HRSN screening integration
  • Claims & eligibility feeds

Frequently Asked Questions

What is a Medicaid HRSN platform?

A Medicaid HRSN platform screens for, refers, tracks, and reports on health-related social needs — housing, food, transportation, and similar — in a way that meets state Medicaid reporting and in-lieu-of-services requirements. Relay covers the full lifecycle from screening to verified outcome.

Does Relay support Medicaid SDOH reporting requirements?

Yes. Relay's closed-loop referral tracking, service verification, and reporting dashboards are built to support the kind of auditable outcome trail most state HRSN and ILOS reporting requires.

See how Relay fits your Medicaid or health plan network.

Tell us about your HRSN program, network, or reporting requirements — we'll tailor the walkthrough.

Request a Demo