Part of Connect Data & Intelligence

Bring your systems into the care journey.

Relay connects to the systems around your network through standards: FHIR R4 interfaces for clinical data, an ADT event ingest API, eligibility checks through your clearinghouse, and imports of community resource data—each set up for your organization's systems.

Integrations

  1. Work with supported FHIR R4 interfaces
  2. Import community resources into your directory
  3. Bring eligibility information into the workflow

What your team can accomplish

Turn incoming information into usable care context.

Who it serves

  • Integration and IT teams
  • Network data leads
  • Care management leaders who need hospital and clinical events

Supported integrations

  1. FHIR R4 inbound

    Accept Patient, Encounter, Condition and Observation resources, singly or in bundles, mapped to members, encounters, conditions and SDOH observations. Every resource is logged, and new patients go to duplicate review instead of being merged automatically.

  2. FHIR R4 read

    Read-only access to Patient and Observation resources for connected systems.

  3. FHIR SDOH export

    A Gravity Project Z-code catalog and FHIR SDOH bundles for each member. Batches go to the destination your organization configures, or are exported for you to deliver.

  4. ADT event ingest

    Available

    Send admit, discharge, transfer and emergency-visit events to Relay's API. Admissions notify the care manager, discharges create follow-up tasks, and a dashboard shows alerts and feed health.

  5. Eligibility checks

    Check coverage through an Availity clearinghouse connection, or New York's MEVS gateway. Each result records whether it came from a live source, so coverage is never inferred.

  6. Community resource imports

    Load community resources from 211 (HSDS), Open Referral and FindHelp export files as versioned releases you can roll back.

Integrations

Your questions, answered

How does our organization get started?

We configure each integration with your team: endpoints, credentials and, for eligibility checks, your clearinghouse account.

Which FHIR capabilities are supported?

FHIR R4 interfaces bring patient, encounter, condition and observation data into the member record, with duplicate review for new patients.

How can we bring in another directory's resources?

Resource data from other referral platforms can be imported from their export files.

How it connects to the rest of Relay

Talk to us about your integrations

Tell us which systems you need to connect, and we'll show what Relay supports today.

Request a demo