Community information exchange, integrations and intelligence

Community Information Exchange

Governed sharing across a network

Consent recorded and checked before information is shared, access limited by role and organization, a shared partner network and standards-based interfaces.

• Available: Consent and access controls
• Available: Referrals shared with community partners
• FHIR R4 interfaces and eligibility checks

Integrations

Standards-based integrations, set up for your systems

FHIR R4 interfaces for patients, encounters, conditions and observations; FHIR SDOH export; an ADT event ingest API; eligibility checks through your clearinghouse; and file imports for resource directories.

• FHIR R4 inbound and read
• Available: ADT event ingest API
• Eligibility checks through your clearinghouse

Identity & consent

Consent and identity controls enforced on the server

A versioned consent ledger—including 42 CFR Part 2 and consent for AI use—checked before referrals, partner sharing, appointments and AI actions. Duplicate members are matched with human review and can be merged and unmerged with an audit trail.

• Available: Versioned, revocable consent ledger
• Available: Duplicate matching with human review
• Available: Fail-closed route policies and organization-level row security

Community intelligence

Understand why needs exist where they do

Relay imports public datasets—CDC Social Vulnerability Index and PLACES, HRSA, USDA food access, HUD, FCC broadband, Census ACS and more—into county views with need, coverage, gap and capacity layers. Network planning turns gaps into suggestions a person decides on.

• Public dataset importers
• Available: County maps with need and coverage layers for New York State counties
• Available: Network planning suggestions

Reporting & analytics

Core reporting included with Relay

A report builder with a field catalog, live preview and 16 report types, CSV and Excel exports, run history and dashboards for executives, operations, partner networks, equity and funding. Access follows each user's Relay role.

• Available: Report builder and dashboards
• Available: CSV and Excel exports
• Scheduled runs delivered by email, which can be turned on

Customer Analytics add-on

Your Relay data in your own BI tools

• Optional add-on

Licensed separately: a dedicated, read-only reporting database for each customer, refreshed from Relay, for Power BI and other tools that connect to PostgreSQL.

• Dedicated read-only reporting database
• Credentials your administrators control

AI assistance & automation

AI that explains, drafts and proposes—people decide

Spark answers questions within each user's permissions, rules surface the work that needs attention, and agents propose actions that a person approves.

• Spark assistant and confirmed actions
• Available: Rule-based briefing of what needs attention
• Managed agents with approval