Data protection
PHI and sensitive member data are handled under HIPAA-ready infrastructure controls, with encryption and access controls designed around least-privilege principles.
Security & Compliance
Enterprise Security Built for Healthcare & Social Care Data
Relay is built for the sensitivity of the data it handles — HIPAA-ready infrastructure, role-based access, tenant isolation across every organization in a network, and audit logging on every consequential action.
Role-based access & tenant isolation
Every organization in a network — health plan, provider, CBO, or government agency — sees only the data its role and tenant permissions allow, even within a shared, multi-organization platform.
Audit logging & accountability
Consequential actions are logged so organizations can explain what happened, when, and by whom — a requirement for both compliance and multi-partner trust.
Responsible AI governance
AI recommendations across Relay are advisory: care teams and administrators review and approve consequential actions, with human accountability preserved by design.
Key Capabilities
- HIPAA-ready infrastructure
- SOC 2-aligned practices
- Role-based access control
- Multi-organization tenant isolation
- Audit logging
- Human-reviewed AI recommendations
Have a security or compliance question?
Talk to our team about your organization's specific security, privacy, or compliance requirements.
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