Part of Engage Members & Equip Teams
Equip your team for the work ahead.
Relay trains the people who use it: role-based learning paths, server-scored practice and knowledge checks, a 16-module community health worker program and certificates of completion—in English and Spanish.
What your team can accomplish
Connect learning to the workflows people use every day.
Who it serves
- Care coordinators and community health workers
- Supervisors and training leads
- Partner organization staff
Supported workflows
Follow a role path
Each role sees a learning path with an explainable readiness measure.
Practice and check knowledge
Practice scenarios and knowledge checks are scored on the server, so answer keys never reach the browser.
Complete the CHW program
A 16-module community health worker curriculum, plus a "New in Relay" curriculum for product changes.
Require HIPAA training
A required HIPAA course can gate access until it is completed.
Earn a certificate of completion
Certificates carry an ID and an expiry, and learning history is append-only.
Govern authored lessons
Imported lessons move through draft, review, approval and publication, and approved versions cannot change.
Recognize skill levels
Relay Academy records Relay-issued credential tiers, with review and revocation by administrators.
Relay certificates and credentials vs. external accreditation
Relay records learning and shows who issued each credential.
| Record | What it shows | Who issues it |
|---|---|---|
| Certificate of completion | A learner finished a course or program in Relay | Relay |
| Relay Academy credential | A Relay-defined skill tier was reviewed and granted | Relay administrators |
| State CHW certification or accreditation | The learner meets an external body's standards | The external certifying body |
Relay certificates and credentials are issued by Relay; external certifications stay with the certifying body.
Learning & Workforce Development
Your questions, answered
How is learning content created?
Bring in your existing lessons and refine them in Relay, with review and approval before anything is published.
What do Relay Academy credentials represent?
Relay Academy credentials recognize Relay-defined skill tiers, reviewed and granted by Relay administrators.
How it connects to the rest of Relay
- Coordinate Care
Training follows the same workflows coordinators use every day.
- AI Assistance & Workflow Automation
Spark can point users to the relevant lesson.
See the Learning Center
Tell us about your workforce and onboarding, and we'll show how training works in Relay.
Request a demo