From screening to verified service
HRSN and SDOH screening results flow directly into capacity-aware referral routing, so patients are connected to community organizations that can actually help right now.
For Providers & Care Teams
Connect Clinical Care and Social Care
Relay helps providers and care teams connect patients to community resources alongside clinical care — with closed-loop referral tracking and outcome visibility instead of a one-way handoff into the community.
Closed-loop, not one-way
Every referral is tracked through acceptance, service delivery, and verified outcome — visible to the care team, not just sent and forgotten.
Coordinate alongside clinical care
Care team communication, a shared member timeline, and FHIR/HL7 integration keep social care coordination connected to the clinical record instead of siloed from it.
Key Capabilities
- Closed-loop referral management
- Intelligent, capacity-aware routing
- EHR, FHIR & HL7 integration
- Outcome tracking & service verification
Frequently Asked Questions
What is closed-loop referral management?
It means a referral is tracked from creation through acceptance, service delivery, and verified outcome — not just handed off with no way to confirm the patient was helped.
How does Relay reduce referral leakage for providers?
By routing referrals only to organizations with confirmed capacity and tracking status through to a verified outcome, so referrals that would otherwise go unanswered are visible and actionable.
See how Relay connects clinical and community care.
Tell us about your patient population and referral workflow — we'll tailor the walkthrough.
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